Can I buy just the youth rail it did not come I my conversion kit
We bought the conversion kit when we purchased the crib. Now that we are trying to convert it their is a rail missing from the packaging youth rail part # 6465 402
The Summer's Evening Bed Rail Conversion Kit can be purchased directly from the BabyEarth website. However, if you need to purchase missing parts such as the youth rail or toddler guard rail you can contact Creation's Baby directly at 1-800-824-2777.
I am having the exact same issue, and that phone number is a bogus number on my instruction manual too. :(
I just found out Creations went out of business a few years ago, therefore no replacement parts or warranty are available. A real scam if you ask me given the amount we paid for a convertible crib / bed we intended to keep for a long time. One of the rails split in two only months after we converted it to a full bed and now the retailers are telling us to use a different brand name bed and cut the rails to fit - seems ridiculous but it's the only solution.
Grrrr…..we are in the same situation. Ours is missing the youth rail too.