K from Austin, TX  August 18th, 2009 I bought this sippy for my toddler just after she turned 1. I needed something that would keep her milk cold all day so I wouldn't need to worry that it was safe for her to drink. After much research I concluded that the thermos design truly keeps drinks cold; they even state the number of hours the drink will stay cold, in this case 12. The other "insulated" sippy cups do not tell you how long they stay cold, and indeed tend to warm up faster. So I bought this sippy, much to the dismay of my husband who thought it was far too expensive. I was very happy initially. However, the sippy did start to leak, whenever it was open on its side or tipped upside down. I thought maybe mine was leaking because it had just worn out whatever spill proof mechanism is in there, so I contacted the company to see if I could order a replacement part. They stated they DO NOT SELL REPLACEMENT PARTS. For the price of this sippy cup, I feel the company should absolutely be making replacement parts available. The company seems to think we will all just go buy new ones once our originals wear out. I personally don't have that kind of money, and with the attitude I got from the company, I will steer clear of their products. This now sits in our cabinet and I only use it for the occasional smoothie, as the straw is so worn out that the pulp can go right through.
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