UPPAbaby Vista piggyBACK Ride Along Board

Mom of Three and Tired of the piggyBACK              January 12th, 2010
As silly as it sounds we made our final decision to purchase the Vista because of the piggyBack and Rumble seat options. The piggyBack has given us nothing but a headache! The first one arrived cracked. Great service by UppaBaby and they sent a second board which kept falling off the stroller. The third one finally worked, wasn't cracked, attached fine, but try folding the stroller and storing it in your car with the board! Forget it. I called and spoke to UppaBaby. They were friendly, but they obviously don't know what it's like to be a busy mom on the go. The instructrions aren't clear, they wanted me to keep wrapping the strap around to make it tighter, etc. Forget it. I don't have time to keep wrapping a strap around the inside frame to make it stand up like they advertise. They then point me in the direction of the instruction manual with the board outside of the pushbar, which would require the stroller by stored flat. Well, I've got three in car seats, so guess what? The stroller HAS to stand in the back of the minivan. They say they'll take the board back, but what good does that do me? Can I return a kid? I'm kidding, but seriously, I need the board for the extra kid, and without it, the stroller is just a stroller for one. Wish I had never bought it.